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Frequently Asked Questions
📌 Frequently Asked Questions (FAQ) – Zaishree Jewellery
Zaishree Jewellery FAQ – Have questions about our silver and gold-plated jewellery? This FAQ page answers the most common queries about our 92.5 sterling silver, 18K gold-plated stainless steel collections, shipping, returns, and jewellery care.
Learn more about our brand on the About Zaishree page.
Zaishree Jewellery FAQ – 10 Essential Answers About Silver & Gold-Plated Jewellery
Have Any Questions?
We’re here to help! If you couldn’t find your answer below, feel free to send us your question—we’ll get back to you shortly.
🛍️ Products & Materials
Ans: Demi-fine jewelry bridges the gap between fine and fashion jewelry. At Zaishree, our pieces are made with 18k gold-plated stainless steel and 92.5 sterling silver—designed for durability, shine, and everyday luxury without the high price tag.
Ans: No. All our jewelry is tarnish-free and water-resistant, designed to maintain its shine with regular wear. With proper care, your Zaishree pieces will look beautiful for years.
Ans: Yes! Our materials are nickel-free and skin-safe, perfect for sensitive skin.
🚚 Shipping & Delivery
Ans: Yes, we ship across India. Standard shipping takes 3–7 business days, depending on your location.
Ans: We ship across India, and most orders can be tracked via India Post or private courier tracking portals, depending on your selection.
Ans: We offer free shipping on all orders over ₹ 999.
💳 Orders & Payment
Ans: We accept UPI, credit/debit cards, net banking, and Cash on Delivery (COD).
Ans: Orders can be modified or cancelled within 2 hours of placing them. Please email us at care@zaishree.com.
🎁 Gifting & Packaging
Ans: Absolutely! Every order comes in our luxurious signature packaging, perfect for gifting.
Ans: Yes, during checkout you can include a gift note. We’ll make sure it’s handwritten and included beautifully.
🔄 Returns & Exchanges
A: We offer 2-day returns on unused, unworn products. Earrings are non-returnable for hygiene reasons.
A: Simply email us at care@zaishree.com with your order number and reason for return. We’ll guide you through the process.
🧼 Jewelry Care
Ans: To keep your jewelry looking its best:
Avoid harsh chemicals or perfumes directly on the piece
Store in a dry place, preferably in the pouch provided
Clean gently with a soft cloth after wear
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